Shipping policy

Shipping Policy

At LumiFur, we are committed to delivering your orders as efficiently and safely as possible. Please review our shipping policy details below.

Processing Time

  • All orders are processed and prepared for shipment within 1 to 3 business days, excluding weekends and public holidays.

  • Once your order has dispatched, you will receive a confirmation email containing tracking information.

Shipping Rates and Estimated Delivery Times

We offer insured worldwide shipping on all orders. Estimated delivery times are as follows:

  • United States: 5 – 10 business days

  • Canada, United Kingdom, and Australia: 6 – 12 business days

  • Rest of World: 7 – 15 business days

Please note that delivery timelines are estimates and may occasionally be subject to minor delays due to peak carrier volumes, weather conditions, or customs clearance processes.

Order Tracking

  • Upon shipment, a dispatch confirmation email containing a direct tracking link will be sent to your registered email address.

  • Please allow 24 to 48 hours for the carrier to update tracking details on their portal.

Customer Support

For inquiries regarding your shipment or assistance with order tracking, please contact our support team:

  • Email: support@lumifur.com

  • Hours: Monday – Friday, 9:00 AM – 5:00 PM EST